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Microsoft targets frontline workers with Teams walkie-talkie feature

Microsoft has added new features aimed at frontline workers that use its Teams workstream collaboration app, including a new “walkie-talkie” feature.  With 200 million monthly active users on Office 365, Microsoft has been expanding its focus on  workers in the hospitality, manufacturing and retail industries. Many such employees have been underserved by IT in the…

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How to roll out the right tech for frontline workers

LONDON – The benefits of getting digital tools into the hands of frontline workers are becoming clear to more companies – and they’re spending more money to help those workers be successful. Whether they be in manufacturing, logistics, maintenance, healthcare or hospitality, non-office based workers play a significant role in an organization’s success because they…

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How Teams is helping frontline workers at Ferguson

Frontline workers tend to be overlooked when it comes to technology. But the growing awareness that they, too, need access to the latest digital tools is pushing companies to change how they do business. For Massachusetts-based Ferguson, which says it’s the largest distributor of plumbing supplies in the U.S., that realization meant the deployment of…

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